SHIPPING & RETURNS
Shipping Policy
Thank you for visiting YongLan Cosmetics. Following are the terms and conditions that constitute our Shipping Policy. Domestic orders will be processed within 2-3 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
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Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Return & Exchange Policy
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If you are not completely satisfied with your products for any reason, Please return it for a full refund or an exchange.
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All returns must be postmarked within thirty (30) days of the purchase date.
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Return Process
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To return an item, please email customer service at yonglancostmetics@gmail.com. Place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address.
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YongLan Cosmetics
Attn: Returns
1713 West Cary St.
Richmond, VA 23220
United States
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Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a
trackable method to mail your return.
Refunds
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The credit of return items will take about (7) business days from receiving returned items. We will notify the status of your return through email.
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Questions
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If you have any questions or concerns with the return policy, please contact us at:
Thank You!
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